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Enterprises Reporting "Advanced" Digital Maturity Increases 118%

November 1, 2017

While consumers have quickly embraced digital technologies to help them make purchase decisions, businesses big and small have been a few steps behind. However, while still a ways to go, enterprise brands appear to be maturing in their digital strategies.

According to a study of 1,165 enterprise digital marketers, 24% reported "advanced" digital maturity. This is a measurement of technical skills, use of automation, adherence to best practices, and data integration. Though only a fourth claimed to be "advanced," this was a 118% increase vs. 2016.

The strategies these marketers plan to embrace in the next 18 months center around improving the customer experience via content personalization, customer journey management, and customer intelligence. In many cases, location data can aid in these customer experience improvements.

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